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Question:

Do I have to submit a Public Information Act Request through this portal? 
Answer:

We encourage you to use the portal so that you may track the status of your requests at all times, review DIR trending topics, and download responsive documents safely and securely. If you wish to submit another way, however, requests must be submitted in writing via standard mail, hand delivery to DIR's physical address, or fax at 512-475-4759.

DIR Mailing Address
P.O. Box 13564
Austin, TX 78711-3564

DIR Physical Address
300 West 15th St., Suite 1300 
Austin, TX 78701


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If you prefer to fax, mail, or hand deliver your Public Information request, please use the below contact information:

Fax: 512-475-4759

DIR Physical Address:

300 West 15th St., Suite 1300 Austin, TX 78701

DIR Mailing Address:

P.O. Box 13564 Austin, TX 78711-3564